Returns & Exchanges

RETURN & EXCHANGES 

🎄 EXTENDED RETURN TIME ON ALL ORDERS TO JAN 31, 2025 🎄

SWEDEN ORDERS (FOR INTERNATIONAL - SCROLL DOWN)
To exchange or return your order, please register a request in the form below:

FOR SWEDEN EXCHANGES:
You will receive a QR code to return your product with at a Postnord Service Location.

You will within 3 days of your request receive an email confirmation with your exchange order and it will then be shipped to you in a new package. 

FOR SWEDEN RETURNS: 
You will receive a QR code to return your product with at Postnord.

Please note that no returns can be sent to us/will be accepted without a return slip administered from us. 

FOR INTERNATIONAL RETURNS: 
Please send the items you wish to return to 
BabyMocs Store
Skånegatan 53
11637 Stockholm
SWEDEN

FOR INTERNATIONAL EXCHANGES: 
Please place a new order if you wish to receive a new size/color. You ship the product back yourself. We refund the product value once it reaches our store. 

RETURN TIME:
You can return or exchange your BabyMocs products within 14 days from receiving your package. 

RETURN/EXCHANGE COST WITHIN SWEDEN: 
Return within Sweden - FREE for shoes. 50 SEK for Sunglasses, Headwear and other accessories. 

Exchange within Sweden - FREE for size exchanges for shoes. 80 SEK for Sunglasses, Headwear, Gifted/Won Products, other accessories & color exchanges for shoes.
There would be no way for us to stay climate focused if we would offer free exchanges on for example colors of accessories. 

RETURN/EXCHANGE COST INTERNATIONAL (outside Sweden):
International Returns - No cost is deducted from your order as you ship the product back yourself to the above mentioned adress. We refund the total product value. 
International Exchanges - Please place a new order if you wish to receive a new size/color. You ship the product back yourself. We refund the product value once it reaches our store. 

Return in the BabyMocs Store 
You may also exchange/return your package within 30 days in our physical store in Stockholm. No return cost for either shoes or accessories. 

BabyMocs Stockholm Store Address: 
BabyMocs 
Skånegatan 53 
11637 Stockholm
Sweden

OPENING HOURS
Tuesday-Friday 12-18 
Saturday 11-16 
Sunday 11-16 
On Mondays we are designing shoes and accessories = closed 

Refund
The product must be in new and in unused condition to be accepted for a refund or exchange. 

We do not refund shipping on exchanges and returns.